Quality policy
Growth focused on quality, rigor and responsiveness
As part of its development, DSMP wishes to increase its market share in the short term with existing customers in the main sectors of activity such as: connectors, precision mechanics, sealing components and medical equipment.
The company’s objective is to strengthen the satisfaction of its customers, by taking into account all their requirements and by continuously improving the level of its services in terms of:
- Quality
- Product and service compliance
- Service Level
- Responsiveness and flexibility
- Cost
Evolution and precision at the center of quality control
The approach of continuous improvement is developed within the DSMP company. Operational objectives are defined annually by management. The management of the quality management system is carried out by Mrs. Morgado Alexandra. The management of the quality management system and the associated actions must make it possible to achieve the expected results.
Ultimately, this quality policy aims to ensure:
- Increased customer satisfaction.
- The long-term sustainability of the company:
- By controlling risks and opportunities
- By meeting the needs and expectations of relevant stakeholders.
ISO 9001 Certification
DSMP is ISO 9001 certified, an internationally recognized quality management standard. For our customers and future partners, this certificate issued by LRQA is a commitment to the production of high-quality machined parts, in line with the requirements of the standard.